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Protecting Loyalty Programs with a Holistic Fraud Strategy
Wednesday August 21, 2024 4:25pm - 4:55pm PDT
Capri 8
Fraud and Account Takeover is a growing problem in every industry and many companies struggle with implementing or specializing their security controls to more effectively protect their customers. This session will discuss how Southwest Airlines collaborated across Technology silos and Business Teams to create a holistic fraud mitigation strategy and platform.
Speakers
avatar for Howard Patty

Howard Patty

Senior Manager Technology, Digital Platforms, Southwest Airlines
Howard Patty has led major digital transformation efforts for three multi-billion-dollar companies with roles in Product Management, Application Development, and IT Ops. At Southwest Airlines, he established a team centralizing management of edge services, security, and fraud prevention... Read More →
avatar for Tami Eick

Tami Eick

Manager, Revenue Protection Services, Southwest Airlines
Wednesday August 21, 2024 4:25pm - 4:55pm PDT
Capri 8
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